Terms of Service
Effective date: November 1, 2026
1. General
1.1. These Terms of Service (hereinafter — "Agreement") govern the use of the Benefit.gg service (hereinafter — "Service"): the Telegram bot @BenefitStarsRobot, its mini app and the benefit.gg website.
1.2. By using the Service, including launching the bot and/or entering the /start command, the User confirms full acceptance of this Agreement.
1.3. If the User disagrees, they must stop using the Service.
1.4. This Agreement constitutes a public offer.
2. Service Description
2.1. The Service allows the User to purchase digital goods and services:
- Telegram Stars and Telegram Premium for themselves or as a gift;
- prizes for giveaways in Telegram channels;
- Steam wallet top-ups by login;
- game keys, gift card and top-up codes;
- travel eSIMs;
- transfers from the balance to a bank card and payments by SBP QR code (the "Withdraw/Pay" section).
The list of available goods and services may change.
2.2. Orders are fulfilled automatically after the User confirms them and pays from the balance.
2.3. The User must provide correct data for order fulfillment: the recipient's username, the Steam login and wallet currency, the giveaway channel, transfer details, and must choose a product suitable for the platform, country or region of their account. The Service is not responsible for consequences of incorrect data.
2.4. Goods and services of third parties (Telegram, Valve, Apple, Sony, Microsoft and others) are used under the rules of those companies. The Service is not their official representative. Terms of use of a product after delivery are set by its rights holder.
3. Terms of Use
3.1. The User confirms they are at least 18 years old.
3.2. The User agrees to use the Service in compliance with the laws of their country.
3.3. Using the Service for money laundering, terrorism financing, or other illegal activities is prohibited.
3.4. The User guarantees they are the lawful owner of the funds used for payment.
3.5. The User confirms they are not a resident of jurisdictions where such services are prohibited.
3.6. Abuse of bonuses, promo codes, the referral and partner programs is prohibited, including using multiple accounts, buying through one's own link and generating fake traffic.
4. Balance, Payments and Security
4.1. Purchases are paid from the User's balance in the Service. The balance is kept in US dollars.
4.2. The balance is topped up through the payment systems and methods available in the Service. The amount to pay in the currency of the chosen method, including payment system fees, is shown in the Service before payment.
4.3. The price of a product is shown in the Service before the order is confirmed. Funds are debited from the balance only after confirmation.
4.4. The Service may review individual payments, including large ones, request proof of payment from the User and restrict the use of credited funds until the review is complete.
4.5. The Service does not store or process the bank card or crypto wallet details the User pays with. The recipient's card or phone number entered by the User in the "Withdraw/Pay" section is used to perform the transfer and is kept in the operation history.
4.6. The User agrees not to initiate chargebacks through payment systems without first contacting the Service support.
5. Refund Policy
5.1. If an order is not fulfilled for a technical reason (the product was not issued, the top-up was not credited, the payment was not confirmed), the order amount is automatically returned to the User's balance in the Service. No request to support is needed.
5.2. If the result of an order cannot be confirmed immediately, the Service may hold the order amount until a final response is received. If the order is not fulfilled, the amount is returned to the User's balance.
5.3. Refunds to the balance are made in US dollars in the amount debited for the order.
5.4. A fulfilled order cannot be cancelled or refunded. A digital product is considered delivered once it is credited to the recipient's account or the code, key or other activation data is issued. The Service is not responsible for consequences of incorrectly entered data: the username, the Steam login, the country or region of the account.
5.5. Part of the funds on the balance may be withdrawn as described in Section 6. Bonuses granted by the Service (welcome, promotional, promo code bonuses) cannot be withdrawn and may only be used to pay for products.
5.6. Funds deposited to the balance and not spent are not automatically returned to the original payment instrument. The User may contact support. The decision is made by the Administration individually, taking into account the terms of the payment system used for the deposit.
5.7. Claims about a fulfilled order (a code does not activate, a product was not received) are accepted by support at @BenefitSupportBot within 7 days of the order, with the order number.
6. Withdrawals and QR Payments
6.1. The "Withdraw/Pay" section allows the User to transfer funds from the balance to a bank card or to pay an SBP QR code. The rate, fee, limits and the amount to be debited are shown in the Service before the operation is confirmed.
6.2. Only funds shown in the Service as available for withdrawal can be withdrawn. Funds deposited by certain top-up methods and bonuses granted by the Service may only be used to pay for products.
6.3. A transfer is made to the details entered by the User and cannot be cancelled once sent. The User is responsible for the correctness of the details.
6.4. The Service may review operations manually. If an operation fails or is rejected, the funds are returned to the User's balance.
7. Bonuses, Referral and Partner Programs
7.1. The terms of bonuses, promo codes, the referral and partner programs are shown in the Service and may change.
7.2. Bonuses granted by the Service may only be used to pay for products unless the Service explicitly states otherwise.
7.3. If abuse is detected, the Service may cancel granted bonuses and rewards.
8. Disclaimer
8.1. The Service is provided "AS IS".
8.2. The Administration does not guarantee uninterrupted or error-free operation.
8.3. The Administration is not liable for actions or restrictions by Telegram, payment providers, rights holders of products or other third parties.
9. Access Restriction
9.1. The Administration may suspend or restrict access in case of Agreement violations, abuse, or legal requirements.
9.2. Access restriction does not release the User from previously incurred obligations.
10. Force Majeure
10.1. The Administration is released from liability for failure to fulfill obligations due to force majeure (natural disasters, government actions, third-party technical failures, etc.).
11. Amendments
11.1. The Administration may amend this Agreement without prior notice. The current version is published at benefit.gg/en/terms.
11.2. Continued use of the Service constitutes acceptance of the updated terms.
12. Contacts
- Order support: @BenefitSupportBot
- Wholesale, API and partnership: @SupBenefit
- Channel: @BenefitCommunity
- Website: benefit.gg
13. Company Details
Pay Flow LLC (ОсОО "Пэй Флоу")
18 Klubny Lane, apt. 5, Pervomaisky District, Bishkek, Kyrgyz Republic
326149-3301-ООО
TIN: 9909762323