Privacy Policy
Effective date: November 3, 2026
1. General
1.1. This Privacy Policy (hereinafter — "Policy") describes what data the Benefit.gg service (hereinafter — "Service") collects — the Telegram bot @BenefitStarsRobot, its mini app, the benefit.gg website and the support bot @BenefitSupportBot — and how this data is used.
1.2. By using the Service, the User confirms acceptance of this Policy. If the User disagrees, they must stop using the Service.
2. Information Collected
2.1. Telegram account data: the account ID (Telegram ID), username, profile name, interface language.
2.2. Order data: the history of orders, deposits and withdrawals, and the data the User provides to fulfill an order: the recipient's username, Steam login, giveaway channel, the selected product, country and region.
2.3. Transfer details: the recipient's bank card or phone number and SBP QR code data — only if the User uses the "Withdraw/Pay" section.
2.4. Support requests: messages, files and screenshots the User sends to @BenefitSupportBot.
2.5. Referral connections and visit data: whose link or which ad brought the User to the bot.
2.6. Technical data. When the website, the mini app or payment pages are opened, the server automatically receives the IP address and browser information. The mini app counts visits and viewed screens and stores the last opened screen on the device to return the User to it.
2.7. The Service does not collect: the phone number and email linked to the Telegram account, passport data, details of the bank cards and crypto wallets the User pays with, passwords and login codes for Telegram, Steam and other services, or the User's Telegram conversations, except messages sent to the bot and to support.
2.8. The website uses the Yandex Metrica web analytics service. It uses cookies and collects anonymized visit data: which pages were opened, where the visitor came from, which links they followed, device and browser type, and approximate region based on the IP address. The website does not use advertising cookies. Technical cookies needed to protect against automated traffic may also be used, as well as a cookie that remembers the chosen site language. To suggest the site language, the country determined from the IP address and the browser language are used.
3. Use of Information
3.1. The data is used for:
- fulfilling orders and transfers;
- managing the balance;
- operating bonuses, the referral and partner programs;
- notifications about orders, as well as promotions and news — the latter can be turned off in the bot profile;
- support replies;
- measuring advertising and improving the Service;
- preventing fraud and abuse.
5. Storage and Security
5.1. The data is stored on secure servers with restricted access.
5.2. The Administration takes reasonable measures to protect the data but does not guarantee absolute security of information transmitted over the internet.
5.3. Account data is deleted upon request within 7 days. Records of orders and payments may be kept longer when needed for accounting, dispute resolution and legal requirements.
6. User Rights
The User may:
- request information about stored data;
- request correction or deletion of data;
- turn off notifications about promotions and news in the bot profile.
To do so, contact support at @BenefitSupportBot.
7. Changes
7.1. The Administration may amend this Policy without prior notice. The current version is published at benefit.gg/en/privacy.
7.2. Continued use of the Service after changes constitutes acceptance of the updated Policy.
8. Contacts
- Support: @BenefitSupportBot
- Channel: @BenefitCommunity
- Website: benefit.gg